The Company

Peace Hills Trust, Canada’s largest First Nations-owned financial institution, provides financial services for business and personal customers across Canada through a network of eight Regional Offices. Wholly owned by the Samson Cree Nation of Maskwacis, Alberta, its corporate office is located in Edmonton.

The Opportunity

This is an outstanding opportunity for an experienced financial services leader to play a significant role in Peace Hills Trust’s continued growth and success. The successful candidate in the newly created Payments Manager position will lead the transformation of the company’s payment operations by building a centralized payments department that provides the capabilities and capacity to support a significant expansion of the company’s payment services.

Reporting to the Vice-President Information Services and located in the Edmonton Corporate Office, the Payments Manager will ensure payment services operate in a reliable, secure, cost efficient, and strategically sound way, reflecting business needs and best practices in creating value for the company and its customers.

Responsibilities:

• Managing all aspects of payment services operations, including payments documentation and reporting.
• Providing risk and compliance management, including identification, monitoring and mitigation of payment risks, managing internal controls, and cooperating with internal risk management processes and external compliance requirements.
• Building, leading and developing a team that operates payment services, provides customer and internal support and performs centralized administrative services.
• Contributing to the development of goals, plans and budgets and the implementation of payment services that enable the company to compete more dynamically and more profitably in an evolving industry.
• Collaborating with business leaders on emerging payments trends, payments initiatives and the promotion of payments services.
• Identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations, including negotiating and managing outsourcing and service arrangements that support the delivery of payments services.

The Ideal Candidate

As the ideal candidate, you are an experienced financial services professional with a deep knowledge of payment operations and a talent for team leadership. Analytical and detail-oriented, you are able to evaluate information from multiple sources in order to identify solutions to complex problems.

Bright, energetic and ambitious, you are excited about the opportunity to accelerate your own professional growth by contributing to the success of a small financial institution with big plans for the future.

Qualifications and Requirements:

• A minimum of 7 years of career experience, with a focus on payment operations in a financial institution environment.
• Deep experience with foundational payment services, including paid items (cheques), automated funds transfer (AFT), wire payments and debit cards; experience with e-transfer, ATM and merchant services would be an asset.
• Demonstrated strengths in people leadership, coaching and development.
• Project management and process improvement leadership experience.
• Well-developed oral, written, presentation and interpersonal communications skills, with the ability to build effective relationships with stakeholders and service providers.
• Strong orientation towards excellence in customer service.
• Post-secondary degree or diploma in a related field.

To be considered for this exciting opportunity, please forward your resume to:

Norine Pike
Director, Executive & Professional Search
HumanEdge Global
Phone:  780.907.9212
Email: norine@humanedgeglobal.com