Highbanks Society

Calgary, Alberta


The Organization

Highbanks Society is a successful and innovative local non-profit organization based in the northwest Calgary community of West Hillhurst. It was founded 15 years ago in response to an identified need for safe, affordable, centrally located long-term housing for parenting youth and their children in the City of Calgary. Since then more than 80 young families have called Highbanks home.

Highbanks provides a safe, affordable home and a nurturing community where young single mothers and their children can learn and grow. Highbanks teaches valuable parenting and life skills to empower young women and develop healthy children. The organization’s long-term support and education for young moms increases their confidence, independence and participation in the community. Examples of positive outcomes include 97% of alumni graduating high school and 90% of alumni paying market rent. Highbanks alumni have developed careers as nurses, social workers and entrepreneurs.

The Highbanks program is dependent on the commitment of dedicated staff and volunteers who assist with all facets of both governance and operations including strategic planning, program development, administration, building maintenance, support and fundraising.

The Opportunity

This is an outstanding opportunity to contribute to the success of a unique and highly effective organization.

Highbanks’ Executive Director leads the organization in achieving the strategic direction set by the Board of Directors. This is accomplished through the delivery of programs, services, and initiatives that support Highbanks’ mission (‘To provide affordable housing and a nurturing community where young families can learn and grow.’) and vision (‘Educated, confident and self-sufficient parents raising healthy, happy children.’).

Leveraging the skills of the team, the Executive Director is responsible for Highbanks’ leadership and operations, which include program planning & management, human resources, financial management, community relations / advocacy and risk management.

The Executive Director role reports to the Board of Directors. The role currently has the following direct reports: Program Manager, Community & Engagement Specialist, and Office Assistant.

This position is based in Highbanks’ Calgary office.

The 3-Year Challenge

3 years out, Highbanks will have increased client service capacity, while improving the organization’s financial stability and increasing opportunities for staff to learn and grow.

Key Accountabilities

Board Support and Strategic Direction

  • The Executive Director works collaboratively with the Chair and Board to develop overall policy for the organization and set and implement strategic direction. The Executive Director provides information to, and communicates, with the Board on the current status of internal and external issues affecting Highbanks.
  • Develops programs and services that work toward Highbanks’ vision.

External Relations

  • As the chief representative, spokesperson and ambassador of the organization to all external constituencies, including community partners and funding sources, the Executive Director educates, inspires and motivates stakeholders about the organization’s mission, vision and programs.

Fund Development

  • Takes the lead on fundraising and, as appropriate, collaborates and works closely with the Board with respect to donor cultivation and solicitation efforts;
  • Develops strategies and targets for the annual fund development plan;
  • Develops an ongoing relationship development plan for existing and potential donors & funders;
  • Prepares grant applications for various funding sources.

Financial Management

  • Ensures that operating results established in the annual budget are achieved and controls and oversees the operating expenses to ensure that they are within budget;
  • Is responsible for the accuracy and timeliness of the complete financial, statistical, and accounting records and reporting of the organization;
  • Evaluates the potential assets and liabilities of projects, proposals, strategies and building/commercial enterprises;
  • Ensures the preparation of the annual budget for Board approval;
  • Implements, leads, and evaluates a risk assessment process tied to the organizational financial security and growth.


  • Provides leadership and coaching to Highbanks’ team to support the delivery of their responsibilities within the organization;
  • Ensures compliance to standards in accordance with government legislation, regulations & guidelines pertinent to the organization’s role as an employer & non-profit entity;
  • Recommends changes to board policies and procedures that would improve the organization to the Board;
  • Maintains administrative policies and ensures adherence by staff to all internal policies;
  • Maintains an effective and cost-efficient office environment;
  • Determines staff training and/or equipment needs of clerical and administrative employees, taking into account annual budget allocations;
  • Submits all information, reports and records, as requested or required by law, to appropriate government officials or the Board;
  • Develops and implements operational plans, policies, and goals that further strategic objectives; and
  • Responsible for managing contracts with service providers and commercial tenants.

Program Delivery

  • Works closely with Highbanks’ Program Manager to monitor and evaluate existing program goals;
  • Works closely with Highbanks’ Program Manager to facilitate the research, planning, development and implementation of new programs, services and business enterprises.

Candidate Profile

The ideal candidate possesses the following qualifications and core competencies:

  • University degree in a related field;
  • Minimum three years’ experience in a senior management position in a not-for-profit environment;
  • Exceptional verbal and written communication;
  • Financial knowledge related to small business enterprises or not-for-profit organizations;
  • Proven track record of successful fund development;
  • Ability to work collaboratively with a broad range of stakeholders from across all sectors including government, business, community, and nonprofit (preference for experience with youth-at-risk and/or affordable housing services);
  • Demonstrated leadership critical thinking, conflict resolution, negotiation and problem-solving skills and abilities;
  • Excellent interpersonal skills and an ability to inspire a team; and
  • Demonstrated capacity in working with ambiguity and an ability to be flexible.


A compensation package will be provided including annual salary commensurate upon experience and skills, and participation in a benefits plan.

Are You an Ideal Candidate?

To be considered for this exciting opportunity, please reference “Executive Director – Highbanks Society” in the Subject line of your email and forward a PDF version of your resume to mark@humanedgeglobal.com so that we can identify the opportunity and confirm receipt.

Only those candidates meeting the selection criteria established by Highbanks Society will be contacted further.