McMan South

Lethbridge, AB or Medicine Hat, AB (or region)


About McMan Youth, Family, and Community Services Association        

On November 15, 1975, four graduates of Grant MacEwan College decided to open a group home in the inner city of Edmonton. With a vision to evoke change and contribute to the community, these individuals sought to provide support to young people who required care. This ambition ultimately resulted in the foundation of McMan Youth, Family and Community Services Association as we know it today.

Since then, the organization has evolved into a multi-regional body that serves the province of Alberta. Offering a variety of services that respond to the needs of its local communities, McMan enables Albertans to achieve their full potential as members of their community. McMan Youth, Family and Community Services Association of Southern Alberta is a responsive and innovative organization making a difference in the lives of vulnerable children, youth, adults, and families with complex needs that can include mental health, addiction, homelessness, poverty, and disability by providing them with the services and supports they need to thrive. As a fundamental practice across all McMan services, they work with individuals to help them maintain and grow relationships that can extend beyond its professional support- connections that can help people sustain and build on their strengths and new skills.

McMan South has 170 highly skilled and trained staff across Southern Alberta- Medicine Hat, Lethbridge, Brooks, Taber, Coaldale, Fort MacLeod, and Pincher Creek- who are passionate about its mission. Staff are committed to helping children, youth, adults and their families to strengthen their relationships and build connections within their communities.

McMan is guided by its guiding principles, mission, and values:

Guiding Principles

  • Communication, Engagement, Leadership Excellence, Professionalism, Quality Service, Unity


  • To support and encourage individuals and families to achieve their full potential as members of their community.


  • Commitment, trust, empathy, respect, genuineness.

About the Opportunity

The Director of Human Resources reports directly to the Executive Director.  As the Director of Human Resources, you will lead the Human Resource team and maintain full oversight for workforce planning, recruitment and retention, compensation and benefits, total rewards, employee engagement, performance management, professional development, policy, and coaching to help influence and execute business objectives. You will be an integral member of the management team and contribute and apply your knowledge and expertise on strategical, operational, and tactical levels. Most of the work will reside at the tactical level; however, strategic implementation of new processes and systems are an important part of the role.

The Ideal Candidate

You are passionate about wanting to influence the betterment of the lives of youth, adults, and families within the community. Personally, you align and support the vision, mission, and values of McMan.

You embrace a transformational leadership role within the organization and help shape a positive and productive culture. People enjoy working with you and for you because you are relaxed yet professional in your demeanor; experienced yet committed to learning; calm yet decisive; but, above all accepting and inclusive. You develop strong internal and external relationships and partnerships with your team, the organization, vendors, volunteers, and partners.

As an important contributor to the management team, you possess a track record of having influenced, managed, guided and implemented change within an organization and proven history of improving processes without sacrificing outcomes.  Leading a small team, you have no problems rolling up your sleeves and getting the work done yourself and will split your time between strategic and day to day activities.

Roles and Responsibilities

Leadership and Administrative:

  • Keep abreast of human resources trends and latest best practices for potential application to the organization.
  • Collaborate with human resources directors in other McMan locations for best practice and integration of services and software.
  • Research annual salary surveys, benchmark company compensation, advise and develop salary grids / ranges, recommend annual salary increments.
  • Collaborate with the managers and supervisors in the development of job descriptions and ensure they are updated on a regular basis.
  • Ensure adherence to employment standards, labor laws, internal human resources policies, and advise on any changes or improvements.
  • Provide support to Occupational Health and Safety activities such as policy development, claims, and investigations.
  • Work with the management team to identify strategic direction and communicate and implement such information with organization managers.
  • Prepare, present, and monitor the annual budget for the human resources department.
  • Plan, develop and prepare communications materials related to human resources programs.
  • Work with senior leadership to develop and implement human resources plans and solutions to improve performance, retention, employee experience, achieve strategic business initiatives, and deliver progressive results.

Employee Relations:

  • Create a safe and open environment for employees to share workplace concerns.
  • Maintain a strong focus on employee relations, performance management, engagement and retention strategies, and activities.
  • Advise on and assist with the interpretation and administration of human resources policies, programs, and best practices.
  • Foster and advise on employee relations best practices that create positive workplace with a high level of confidence, satisfaction, and motivation.
  • Investigate employee complaints and concerns.
  • Develop, recommend, and oversee employee satisfaction surveys. Analyze and report on the results along with any recommendations that may be appropriate.
  • Oversee and support the implementation of the performance management system.
  • Help build leadership capabilities amongst management through coaching and/or program development.

Education and Staff Development:

  • Advise and direct new hire orientation and on-boarding procedures with respect to the organization and for the specific departments.
  • Conduct training needs analyses to implement required training and development programs and succession planning within the organization.

Recruitment & Employee Performance:

  • Oversee the establishment and implementation of recruitment procedures and practices aimed at attracting, screening, validating, and securing quality candidates.
  • Support any employee selection committees or meetings.
  • Provide oversight on workforce performance matters and trends.

Education and Experience

  • Post-secondary education in Human Resources, Business Administration or a related field. A combination of education and experience may be considered. Professional designations such as CPHR or similar is preferred.
  • Independent and capable of implementing a vision amid underdeveloped infrastructure.
  • Additional education and experience in leadership coaching and learning and development is an asset.
  • Eight years progressive human resources experience with at least five years at a senior and supervisory level.
  • Experience in an organization with greater than approximately 50 employees.
  • People and human resources systems integration and alignment experience (HRIS experience as asset).
  • Preferred strategic and operational experience in talent management, total employee rewards (compensation, benefits, incentives), performance management, human resources policy review and development, and coaching.
  • Demonstrated experience in leveraging technology to effectively reduce human resources costs and improve workforce management systems and processes.
  • Experience working with, advising and or engaging with executive leadership teams.
  • Excellent interpersonal skills and verbal and written communication skills.
  • Strong knowledge of employee relations practices, employment standards, laws, and regulations.
  • Proven experience in employee investigations, disciplinary actions, and conflict resolution.
  • Accepting the necessity to “roll up your sleeves”.

Equal Opportunity

McMan South is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We welcome applications from all qualified individuals including candidates from diverse backgrounds and those with disabilities.


The base salary will be commensurate with skills and experience. The proposed pay range is $90,000- $110,000.00. Benefits are included and will be discussed during the candidate review process.


In compliance and consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), HumanEdge shall respect the privacy and confidentiality of all personal information provided directly or indirectly verbally, electronically or in print throughout the process of candidate engagement in our search assignments.

Resume and Cover Letter can be submitted in confidence to:

Todd Sharpe
Partner, HumanEdge Global
Phone: 403-828-0286